goldbet all Terms and Conditions

goldbet all is an online entertainment and betting platform that provides casino, slots, live casino, and sports betting services to users in Bangladesh. These Terms apply to the website, mobile app, and all related services.

In this document, "platform" refers to the goldbet all website and all associated digital channels. "User", "you", or "member" refers to any individual registered on the platform.

goldbet all reserves the right to change, amend, or update any part of these Terms at any time. Continued use of the platform after any change will be treated as acceptance of the updated Terms.

The following eligibility requirements must be met to create an account and use services on goldbet all:

• The applicant must be at least 21 years of age. This site is for adults aged 21 and over only.
• Users must provide accurate and verifiable personal information — providing false information may result in account cancellation.
• Each individual may create only one account. If multiple accounts are found under the same person's name, all accounts may be suspended and any bonuses received will be cancelled.
• Users must confirm that participating in online betting is lawful in their jurisdiction.
• Professional players, referees, or related sports personnel may not place bets on events in which they are directly involved.

At registration, users must provide an active mobile number and email address. Identity is confirmed via OTP verification. goldbet all may request additional documents for identity verification at a later stage.

3.1 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Your password must not be shared with any third party. If you suspect unauthorised access to your account, you must notify the goldbet all support team immediately.

3.2 Updating Information

If your personal details change — such as your mobile number, email, or payment method — you must update your profile in a timely manner. goldbet all will not be responsible for any disruption to transactions caused by outdated or incorrect information.

3.3 Account Balance

Funds held in your account may only be used for betting and gaming activities. The balance is not an investment or interest-bearing deposit, and no interest or return applies to it. An inactive account policy may apply if there is no activity on the account for an extended period.

4.1 Deposit Methods and Limits

Deposits on goldbet all can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount across all methods is ৳100. The payment account used for deposits must be registered in the user's own name — deposits from third-party accounts will not be accepted.

4.2 Withdrawal Methods and Limits

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Available withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank).

4.3 Verification Requirements

Completion of an identity verification process (KYC) may be required before withdrawals can be made. Delays in verification may result in additional processing time for withdrawals. goldbet all reserves the right to temporarily hold any withdrawal in the case of a suspicious transaction.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000; to withdraw the bonus, you must wager ৳1,000 × 20 = ৳20,000.

5.2 Bonus Usage Terms

• Each account may claim only one welcome bonus.
• Betting in specific game categories using bonus funds may be required — individual terms apply to each promotion.
• Real money may not be withdrawn before the wagering requirements have been met.
• Unusual betting patterns (such as low-risk combination bets) may result in the bonus being cancelled.
• goldbet all reserves the right to change or discontinue any promotion at any time.

5.3 VIP Cashback

VIP members receive weekly cashback, calculated on their net losses (total losses minus total winnings). Cashback rates range from 0.2% to 0.8%, from Bronze level up to Platinum. Example: a Gold member with a weekly net loss of ৳20,000 will receive up to ৳120 cashback (৳20,000 × 0.6%).

6.1 Bet Acceptance and Cancellation

goldbet all reserves the right to reject any bet without giving a reason, particularly in cases of technical errors or incorrect odds. Bets placed at incorrect odds displayed due to a technical error will be considered void.

6.2 Event Cancellation or Postponement

If a sports event is not completed within the scheduled time or is cancelled, the stake will be returned at odds of 1.00 (special rules may apply). For live betting, bets accepted during an event will be settled based on the final result.

6.3 Game Results

Casino and slot games operate using RNG (Random Number Generator) technology, which ensures fair outcomes. For live casino games, the dealer's actions and results will be considered final. If a technical disruption occurs during a game, the bet for that round will be cancelled and the stake returned.

6.4 Multi Bets

Multi bets can be placed by combining multiple selections. All selections in a multi bet must be correct to win; if even one selection is wrong, the entire bet is lost. Example: a multi bet across three selections at odds of 1.50, 1.70, and 1.80 gives combined odds of 4.59, meaning a ৳100 bet has a potential return of ৳459 — but all three selections must win.

The following activities are strictly prohibited on the goldbet all platform:

• Creating multiple accounts to claim bonus benefits or attempting to exploit the system.
• Creating or operating an account using another person's identity or information.
• Using software, bots, or automation tools to influence the outcome of betting or gaming.
• Participating in match fixing, spot fixing, or any fraudulent betting activity.
• Using the platform for money laundering or any illegal financial activity.
• Deliberately exploiting any technical vulnerability or flaw in the platform.
• Harassing other users or attempting to gain unauthorised access to another person's account.

If evidence is found of involvement in any of the above prohibited activities, goldbet all reserves the right to immediately close the account, confiscate the balance, and take legal action.

8.1 Service Disruptions

goldbet all works to ensure uninterrupted service on the platform, but disruptions may occur due to maintenance, technical issues, or internet connectivity problems. goldbet all accepts limited liability for any loss suffered by users as a result of such disruptions.

8.2 Responsibility for Betting Decisions

All decisions relating to betting and gaming are the user's own responsibility. Statistics, analysis, or odds displayed on the platform are provided for information only — they do not guarantee any outcome, and goldbet all is not responsible for decisions made based on this information.

8.3 Third-Party Services

The goldbet all platform uses services from third-party game providers (such as PG Soft, Pragmatic Play, and Evolution) and payment providers. goldbet all is not directly responsible for disruptions or errors in these third-party services, but will make every effort to provide assistance in such cases.

goldbet all treats the protection of users' personal data as a top priority. SSL encryption technology is used on the platform to keep all data and transactions secure. Full details on the collection, storage, and use of personal data can be found in our Privacy Policy.

The main purposes for collecting data are: account management, identity verification, payment processing, customer support, and compliance with applicable legal obligations. goldbet all does not sell user data to third parties except where required by law.

Users can view and correct the information stored in their account. For any requests or complaints related to data protection, please contact the support team.

goldbet all believes that betting and gaming is a form of entertainment and should be enjoyed responsibly. We are mindful of the wellbeing and mental health of our users.

The site is for individuals aged 21 and over only. We take active steps to prevent access by minors. Read goldbet all's Responsible Gaming Policy for full details on self-exclusion, setting deposit limits, and how to get support.

10.1 Self-Protection Tools

• Deposit Limits: Users can set their own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: A request can be made to temporarily deactivate the account for a set period of time.
• Self-Exclusion: To arrange long-term self-exclusion, please contact the support team.

If you feel that betting or gaming is becoming a habit, please seek help. Our support team is available 24/7 in Bengali and English via live chat and email.

11.1 goldbet all's Rights

goldbet all reserves the right to temporarily or permanently close any account for the following reasons:

• Violation of any provision of these Terms.
• Providing false or misleading information.
• Suspicion of fraudulent activity or money laundering.
• The account remaining inactive for an extended period.
• The need to close the account for legal or regulatory reasons.

11.2 Closure at User's Request

Users can request to close their account at any time. Before closing, any remaining balance that meets the minimum withdrawal amount must be withdrawn. Closing an account cancels any incomplete bonus or wagering requirements.

goldbet all reserves the right to modify, amend, or update these terms and conditions as needed. For significant changes, users will be notified in advance via email, profile notification, or a notice on the site.

Logging into the platform or using any service after a change has been made will be considered as acceptance of the updated terms and conditions. If a user does not agree to any change, they may close their account.

The latest version of these terms and conditions will always be available on the goldbet all website. Previous versions may be kept on record, but only the latest version will be considered in effect.